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We're glad you're connected! Do you have a question about your order? First, read our FAQ below, which contains frequently asked questions. Can't find the answer? Feel free to contact us at the bottom of this page.
To enhance your shopping experience, Belvora proudly offers free shipping in the United Kingdom.
No, currently we only ship to the United Kingdom.
We have a 30-day returns policy. You have 30 days from the date you receive your order to initiate a return.
Send an email to our customer service team at support@belvora.co.uk. Please include your order number and the reason for your return.
We accept exchanges. Please contact us at support@belvora.co.uk to arrange an exchange.
We accept the following payment methods
If you receive a defective product, we will replace it free of charge . Please report this within 30 days of receipt and return the product according to the returns procedure.
You can track your order using the tracking number you received by email. Complete the tracking on our tracking page to see the status of your delivery.
Do you have any questions or comments? We're happy to help! Contact us using the information below:
Company name: NORTH STAR ECOM LIMITED
Registration Number: 77081265
Address: Unit 2A, 17/F Glenealy Tower, No.1 Glenealy, Central, Hong Kong
Email address: support@belvora.co.uk
Phone number: +44 7853752388
Customer Service Opening Hours:
Monday to Friday: 09:00-17:00
We aim to respond within 1 business day.
